Status

Is it working?

What our monitoring can see about the client portal, the database behind it, and Jandshake, and what happened during past incidents.

  • Client portal Operational
  • Portal database Operational
  • Jandshake Operational

Last checked . Clients were running 06dbc5f.

Past incidents

The database behind the client portal is not responding

— resolved

  1. · Resolved

    Our monitoring has reported the database answering again since 05:24 UTC on 3 October. The client portal itself answered throughout. We did not record a cause at the time, and we are closing this incident on the monitor's reading.

  2. · Investigating

    Our monitoring shows the database behind the client portal is not answering. We are looking into it now and will post an update here as soon as we know more.